Client Services Agreement
Between: [Your Name / Your Company], based at [Your Address] ("Provider") And: [Client Name / Client Company], based at [Client Address] ("Client") Date: [Date]
1. What we're agreeing to
Provider will perform the services described in Section 2 (the "Services") for Client, and Client will pay for them as described in Section 3. This agreement covers the working relationship; specific projects can be added later with a Statement of Work that references this agreement.
2. The services
Provider will deliver:
- [Describe deliverable 1, e.g., "A 5-page marketing website built on Webflow"]
- [Describe deliverable 2]
- [Describe deliverable 3]
Anything not listed above is out of scope. If Client wants additional work, both sides will sign a Change Order or a new Statement of Work before that work begins.
3. Payment
- Total fee: $[Amount], structured as: [e.g., "50% deposit before work begins, 50% on delivery" / "monthly invoices of $X"]
- Invoices are due within [14] days of the invoice date.
- Late payments accrue interest at [1.5]% per month or the maximum allowed by law, whichever is lower.
- Provider may pause work if any invoice is more than [14] days overdue. Paused work resumes when the account is current, and deadlines shift by the length of the pause.
- The deposit is non-refundable once work has begun.
4. Timeline
Provider will aim to complete the Services by [Date]. Timelines depend on Client providing feedback, content, and approvals promptly. If Client takes longer than [5] business days to respond to a request, the timeline extends by the delay.
5. Revisions
The fee includes [2] rounds of revisions per deliverable. A "round" is one consolidated set of change requests. Additional rounds are billed at $[Hourly Rate]/hour with an estimate provided before work begins.
6. Who owns what
- Once the final invoice is paid in full, Client owns the final deliverables.
- Provider keeps ownership of pre-existing tools, code libraries, templates, and processes used to create the deliverables, and grants Client a permanent license to use them as part of the deliverables.
- Provider may display the work in a portfolio and name Client as a client, unless Client opts out in writing.
7. What each side promises
Provider promises: the work will be performed professionally and will be Provider's original work (or properly licensed).
Client promises: Client has the right to use all content, images, and materials it gives Provider, and that paying for the Services is authorized by the business.
+ 4 more sections in the full template
This preview shows the opening clauses verbatim. The full file you download continues with:
8. Limits on liability9. Ending the agreement10. Confidentiality11. The boring but important part