Contracts Kit
Win the work

Client Services Agreement

Your master agreement for any freelance or agency engagement. Covers scope, payment, revisions, ownership, and how either side can walk away cleanly.

Use this when you're landing or scoping a client engagement.

This template is included in the 15-template kit.
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client-services-agreement.mdREAL TEMPLATE

Client Services Agreement

Between: [Your Name / Your Company], based at [Your Address] ("Provider") And: [Client Name / Client Company], based at [Client Address] ("Client") Date: [Date]

1. What we're agreeing to

Provider will perform the services described in Section 2 (the "Services") for Client, and Client will pay for them as described in Section 3. This agreement covers the working relationship; specific projects can be added later with a Statement of Work that references this agreement.

2. The services

Provider will deliver:

  • [Describe deliverable 1, e.g., "A 5-page marketing website built on Webflow"]
  • [Describe deliverable 2]
  • [Describe deliverable 3]

Anything not listed above is out of scope. If Client wants additional work, both sides will sign a Change Order or a new Statement of Work before that work begins.

3. Payment

  • Total fee: $[Amount], structured as: [e.g., "50% deposit before work begins, 50% on delivery" / "monthly invoices of $X"]
  • Invoices are due within [14] days of the invoice date.
  • Late payments accrue interest at [1.5]% per month or the maximum allowed by law, whichever is lower.
  • Provider may pause work if any invoice is more than [14] days overdue. Paused work resumes when the account is current, and deadlines shift by the length of the pause.
  • The deposit is non-refundable once work has begun.

4. Timeline

Provider will aim to complete the Services by [Date]. Timelines depend on Client providing feedback, content, and approvals promptly. If Client takes longer than [5] business days to respond to a request, the timeline extends by the delay.

5. Revisions

The fee includes [2] rounds of revisions per deliverable. A "round" is one consolidated set of change requests. Additional rounds are billed at $[Hourly Rate]/hour with an estimate provided before work begins.

6. Who owns what

  • Once the final invoice is paid in full, Client owns the final deliverables.
  • Provider keeps ownership of pre-existing tools, code libraries, templates, and processes used to create the deliverables, and grants Client a permanent license to use them as part of the deliverables.
  • Provider may display the work in a portfolio and name Client as a client, unless Client opts out in writing.

7. What each side promises

Provider promises: the work will be performed professionally and will be Provider's original work (or properly licensed).

Client promises: Client has the right to use all content, images, and materials it gives Provider, and that paying for the Services is authorized by the business.

+ 4 more sections in the full template

This preview shows the opening clauses verbatim. The full file you download continues with:

8. Limits on liability9. Ending the agreement10. Confidentiality11. The boring but important part

Highlighted [fields] are the only things you fill in. Every template is plain English — not legal advice.

More in Win the work

Statement of Work (SOW)Attach this to your master agreement for each new project. Pins down deliverables, dates, and price so 'I thought that was included' never happens.Website & App Development AgreementPurpose-built for build projects: browser support, content deadlines, launch acceptance, hosting handoff, and what happens when the client disappears mid-project.Monthly Retainer AgreementRecurring revenue without scope creep: defines what a month includes, how unused hours work, and how either side exits cleanly.

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