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client-services-agreement.mdREAL TEMPLATE

Client Services Agreement

Between: [Your Name / Your Company], based at [Your Address] ("Provider") And: [Client Name / Client Company], based at [Client Address] ("Client") Date: [Date]

1. What we're agreeing to

Provider will perform the services described in Section 2 (the "Services") for Client, and Client will pay for them as described in Section 3. This agreement covers the working relationship; specific projects can be added later with a Statement of Work that references this agreement.

2. The services

Provider will deliver:

  • [Describe deliverable 1, e.g., "A 5-page marketing website built on Webflow"]
  • [Describe deliverable 2]
  • [Describe deliverable 3]

Anything not listed above is out of scope. If Client wants additional work, both sides will sign a Change Order or a new Statement of Work before that work begins.

3. Payment

  • Total fee: $[Amount], structured as: [e.g., "50% deposit before work begins, 50% on delivery" / "monthly invoices of $X"]
  • Invoices are due within [14] days of the invoice date.
  • Late payments accrue interest at [1.5]% per month or the maximum allowed by law, whichever is lower.
  • Provider may pause work if any invoice is more than [14] days overdue. Paused work resumes when the account is current, and deadlines shift by the length of the pause.
  • The deposit is non-refundable once work has begun.

4. Timeline

Provider will aim to complete the Services by [Date]. Timelines depend on Client providing feedback, content, and approvals promptly. If Client takes longer than [5] business days to respond to a request, the timeline extends by the delay.

5. Revisions

The fee includes [2] rounds of revisions per deliverable. A "round" is one consolidated set of change requests. Additional rounds are billed at $[Hourly Rate]/hour with an estimate provided before work begins.

6. Who owns what

  • Once the final invoice is paid in full, Client owns the final deliverables.
  • Provider keeps ownership of pre-existing tools, code libraries, templates, and processes used to create the deliverables, and grants Client a permanent license to use them as part of the deliverables.
  • Provider may display the work in a portfolio and name Client as a client, unless Client opts out in writing.

7. What each side promises

Provider promises: the work will be performed professionally and will be Provider's original work (or properly licensed).

Client promises: Client has the right to use all content, images, and materials it gives Provider, and that paying for the Services is authorized by the business.

+ 4 more sections in the full template

This preview shows the opening clauses verbatim. The full file you download continues with:

8. Limits on liability9. Ending the agreement10. Confidentiality11. The boring but important part

Highlighted [fields] are the only things you fill in. Every template is plain English — not legal advice.

Win the work

The agreements that close clients and pin down exactly what you'll deliver.

Client Services AgreementYour master agreement for any freelance or agency engagement. Covers scope, payment, revisions, ownership, and how either side can walk away cleanly.Read this template →Statement of Work (SOW)Attach this to your master agreement for each new project. Pins down deliverables, dates, and price so 'I thought that was included' never happens.Read this template →Website & App Development AgreementPurpose-built for build projects: browser support, content deadlines, launch acceptance, hosting handoff, and what happens when the client disappears mid-project.Read this template →Monthly Retainer AgreementRecurring revenue without scope creep: defines what a month includes, how unused hours work, and how either side exits cleanly.Read this template →Scope Change OrderThe one-page form that turns 'can you also just...' into billable work. Reference the original agreement, describe the change, price it, get a signature.Read this template →

Protect the work

NDAs and IP documents that keep your ideas, code, and clients yours.

Mutual Non-Disclosure AgreementBoth sides will share secrets — use this before partnership talks, co-marketing, or any 'let's explore working together' conversation.Read this template →One-Way Non-Disclosure AgreementYou're sharing your idea, financials, or client list with a contractor or advisor — and they're sharing nothing. Simpler and stronger than a mutual NDA.Read this template →Independent Contractor AgreementFor when YOU hire help — a designer, developer, or VA. Locks in IP ownership, confidentiality, and contractor status so their work belongs to your business.Read this template →Intellectual Property Assignment AgreementTransfers ownership of specific work — code, designs, content, a whole project — from one party to another. Essential for handing off finished work or buying it from a contractor.Read this template →

Get paid

Letters and agreements for the money side — including the ones that get a stalled invoice paid.

Late Payment Demand LetterA firm, professional final notice for an overdue invoice — with escalating versions for 30, 60, and 90 days. Often the letter alone gets you paid.Read this template →Testimonial & Portfolio ReleaseGets you written permission to use the client's name, logo, results, and kind words in your marketing — forever, and in every format.Read this template →Termination of Services LetterEnd a client relationship professionally — with versions for 'this is done', 'you stopped paying', and 'we're firing this client', plus a clean handoff checklist.Read this template →Referral Fee AgreementPay (or get paid) a percentage for client introductions — with airtight definitions of what counts as a referral and when the fee is actually owed.Read this template →

Run the website

The legal pages every site that collects an email or takes a payment needs.

Website Privacy Policy StarterA plain-English privacy policy for a typical small-business site: contact forms, analytics, email list, payments. Includes the disclosure sections most generators bury or skip.Read this template →Website Terms of Service StarterTerms for a site that sells digital products or services: payments, refunds, acceptable use, IP, disclaimers, and the liability cap that protects your downside.Read this template →